At Window Web Hosting, the goal is to deliver the best quality managed service to the clients. Instead of reacting to problems, our proactive staff focuses on preventive action aimed at eliminating the root causes of downtime and minimizing the effects of any failure if it does occur. Even after our best of the efforts, the servers do need to be monitored so that the support engineers can get in to action on service failures.

Our monitoring system poll our servers every 1 minutes and alerts our 24x7 support team via email, pagers, Blackberry and their PDA's.

Our monitoring services include human verification of all services reporting down on the servers. Our team is available 24 hours per day, 7 days per week to restart the services and/or reboot the server upon verification of service or server failure. The support engineer get's in to action as soon as he/she get's the alert and acknowledges the same.