Our Rapid Technical Support is an excellent option especially if you are a web designer or a web host reseller who does not have the time, resources and technical capabilities to support their end-users. This service covers 24x7 technical support for your customers anonymously. All you have to do is follow the wizard in our Site Setup interface of your reseller panel to customize your support desk. Once done, you are all set to offer 24x7 technical support to your clients and they receive answers to their issues within 1 hour of their posting a support ticket. They can keep a track of their support queries and you being a reseller can also keep an eye on the tickets and update the tickets directly from your reseller panel. All tickets are answered by our support staff under your brand name and through your mail server account.
All this means that the same great support you have experienced from us is now available to your clients too - all at a very nominal cost per month. Our expert technicians will be available 24x7 to answer your entire customers support requests without disclosing our identity. Learn more about Rapid Technical Support. |